Just like a summer garden in full bloom, this pretty hand-tied bouquet is bursting with colour, texture and variety. For this selection we included lots of favourites including charming sweet Williams, classic dahlias and a timeless pink rose as the centrepiece.
Featuring pink dahlias, cream spray chrysanthemums, cerise rose, green carnations, purple September flowers, mixed sweet williams and green alchemilla mollis hand-tied with salal and presented with gift wrap finished with a lime ribbon.
Despite making two errors regarding the recipient when placing the order, Interflora continued to follow up with me until the order was successfully delivered. 1) An incorrect address was given on the original order placement such that when they tried to deliver the recipient was not known at the address. 2) An incorrect phone number was given on the first follow up such that they could not gain access to the correct address as the recipient was not known.
On both the first and second follow up, the Interflora customer service team focused only on obtaining the information necessary to get the order to the intended recipient. They were courteous and extremely helpful which overcame my unintentional errors. I would definitely use them again.
Smooth enough process on line for ordering but two issues: 1.I would have liked to know which florist would be making/delivering the bouquet because I had issues with one of the Clydebank florists' bouquets in the past. 2. When did Interflora start charging so much extra for a morning or afternoon delivery??? Not a welcome change and it will make me reconsider using this website in future. My mum said the flowers were lovely, so that is why this review is 3 stars. Had the ordering process excluded extra costs for delivery, I would have given it five starts.
The quality of the gift is good but beware. Interflora have now sent me four emails asking for a review although I set my preferences to NOT email me. I've also unsubscribed from their emails each time and they continue to email me!
I ordered the Bouquet of the month, Summer hand tied, size large.
I feel that the item we got was not as described on the site, in terms of age of blooms, type of blooms and style of blooms - I understand that you will never get an exact match to the example online, but what was delivered had old, browning flowers, large gaps and seemingly less stems. It wasn't finished with a lime ribbon either - the colour scheme of our kitchen...
The gift was for a loved one, and I don't feel it delivered the wow factor I thought I was buying online, I was upset when I saw it, as it just wasn't good. I feel really unhappy at the quality of the bunch, and don't feel this represented anything like value for money.
One star, as item was delivered very promptly on the same day as ordered.
I have emailed Interflora with my concerns and am awaiting a reply.
These flowers were a birthday gift for my mother who lives in Preston. She was impressed by the variation of flowers in the bouquet. The flowers were very fresh, and the presentation was very attractive (Photos were emailed to me). The delivery service was excellent. I would highly recommend Holmes Florist Online Services to friends and family. I will definitely be using Holmes Online Services again in the future. A big thank you to Holmes staff you did a great job.
The quality and colour of the of garment was brilliant and my grandson absolutely loved in. It was part of a birthday present with matching Boden shorts. (Hoping to cut a dash on the beach at Sandbanks!) However having worn it only once a small hole was discovered in one of the stripes and it was duly returned to Boden with the receipt and a covering note. THEY WERE BRILLIANT!! Not only was it replaced post haste but sent back directly to my grandson who was thrilled to receive a parcel in the post . So this is not only a recommendation for their product but also the service they provide.
I am totally impressed by Interflora in all areas of customer care:
Staff were promptly on the phone My records were identified promptly Applicable discounts were made known to me such as Gold / free delivery Flowers were delivered promptly, fresh and value for money My wife was very delighted with ten gifts Order tracking was superb!
A few flowers swamped by loads of leaves. The dahlias are very droopy with tight buds and few flowers, also droopy (one of which was broken on arrival). Only two of four open dahlia flowers is upright. The sender would be very disappointed. The single rose (white) and green carnations are lovely. Sorry, Interflora - you need to do better.
I work away and rely on interflora to brighten up the day of my darling wife who works in a very stressful job, so sending a lovely bouquet is just the thing to put a smile on her face, just got an email to say flowers arrived and are wonderful so the smile is in place were it belongs and once again Interflora has done me proud.
Used your services on a number of occasions and have never been let down once. Special thanks to the guys that put the bouquet's together, they are a big hit. Also the delivery guys, always have been on the date and time specified. Well done everyone.