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HOW CAN WE HELP?
My Flowers / Order
My flowers didn't look like the picture, why is that?
Our flowers are carefully chosen, and the bouquet is skillfully designed and arranged by a local florist. For more details find out more about Florist's Choice.
I'm not happy with the quality of my gift, what should I do?
If you are not entirely satisfied with your gift, please see the Interflora Promise. There are details of what you can expect, and who to contact if something needs to be addressed.
My flowers didn't last very long, What should I do?
If you are not entirely satisfied with your gift, please see the Interflora Promise. There are details of what you can expect, and who to contact if something needs to be addressed.
My order had something missing, What should I do?
We're very sorry if some of your order was missing, if you contact us with the order number etc, we'll be in touch to put things right.